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SAP Knowledge Base Article - PublicSymptom
How to use Deep Link URL for Account Entity in Sales and Service Cloud V2 using "id" or "displayId"
Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Resolution
To use Deep Link for Account Entity using id or displayId, use the following url in the browser:
https://<tenanturl>/go/detail/mdaccount?displayId=<displayId of account>
or
https://<tenanturl>/go/detail/mdaccount?id=<uuid of account>
where <tenanturl> - enter your tenant url - my1234567.de1.test.crm.cloud.sap (example)
<displayId of account> - enter the display ID of the account - 10000001 (example)
<uuid of account> - enter the uuid of the account - 10ef4e78-e420-7e2e-afdb-81f14ba8c000 (example)
See Also
Help Document: Create External Links
Keywords
deeplink, deep, link, account, id, displayid, display, uuid, technicalid, technical, url, browser , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , How To
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