3523716 - Error Editing Report: "Locking object not possible; object locked by User"

An attempt to edit a custom report results in an error message: "Locking object not possible; object locked by User". The error persists even after closing the report and clearing cookies and cache.

SAP Cloud for Customer

1. Navigate to Business Analytics work center.
2. Access Design Reports view.
3. Search and attempt to edit the desired report.
4. Encounter the error message "Locking object not possible; object locked by User".

• The issue can be caused by another user already editing the report. A report cannot be edited by more than one user at the same time to ensure data consistency.
• Alternatively, the issue can arise from improper closing of the report edit page. If all objects are not completely loaded before closing the browser or using Save and Close or Close buttons in the report, the report Edit session may not close properly, generating a lock.

1. Ensure that no other user is currently editing the report.
2. When opening a report in Edit mode, ensure that all objects are completely loaded before closing the browser or using Save and Close or Close buttons in the report.
3. Always use the Save and Close or Close buttons rather than just closing the browser windows.
4. If the browser window is closed improperly and a lock is generated, Log Off the system and then log in again to remove the lock.
5. If using SSO (Single Sign-on), be aware that the system will not be able to unlock a report as the unlock process requires finishing the current session and starting a new one. In this case, avoid using SSO before editing a report that tends to have a long loading time.

Refer to Knowledge Article 2541804 - Error Message: Locking Object Not Possible, Object Locked by User

Report editing, object lock, user lock, error message, report lock, SSO, Single Sign-on, data consistency, improper closing, browser window, log off, log in. , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

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