SAP Knowledge Base Article - Public

3523721 - Check Tool - Responsible Group has a Reference to the Wrong Dynamic Group - Onboarding

Symptom

How to use Check Tool to update/correct the Responsible Group of new hire task which is referenced to the wrong dynamic group?

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to the Check tool
  2. Choose system health and choose application as Onboarding
  3. You can notice the error message that the Responsible Group has a reference to the wrong dynamic group (ONB2CheckResponsibilityConfigCorrectness).

Resolution

  • The responsibility group which is not synced up properly if we check the same via manage data -> ONB2ResponsibilityConfig.
  • If the responsibility group is not available in the configuration page, you can add them manually or apply quick fix button in the check tool.

See Also

2951660 - Onboarding Tasks and New Hire Tasks are assigned to More Users than in Responsible Group - Onboarding

Keywords

check tool, system health, Responsible Group has a reference to the wrong dynamic group,  Responsible Group , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , How To

Product

SAP SuccessFactors Onboarding all versions