Symptom
How to use Check Tool to update/correct the Responsible Group of new hire task which is referenced to the wrong dynamic group?
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Navigate to the Check tool
- Choose system health and choose application as Onboarding
- You can notice the error message that the Responsible Group has a reference to the wrong dynamic group (ONB2CheckResponsibilityConfigCorrectness).
Resolution
- The responsibility group which is not synced up properly if we check the same via manage data -> ONB2ResponsibilityConfig.
- If the responsibility group is not available in the configuration page, you can add them manually or apply quick fix button in the check tool.
See Also
2951660 - Onboarding Tasks and New Hire Tasks are assigned to More Users than in Responsible Group - Onboarding
Keywords
check tool, system health, Responsible Group has a reference to the wrong dynamic group, Responsible Group , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , How To
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public