3523751 - System Picking Wrong Ship From Location in Sales Order

While creation of a Sales Order, the different Ship-From Location ABC is proposed by default, instead of the Ship-From Location XYZ.

(ABC and XYZ represents Ship-From Location ID.)

SAP Business ByDesign

1. Go to Sales Order work center.
2. Under Common task, Select New Sales Order.
3. Enter all the mandatory details Account, Employee Responsible, Sales Unit, Materials and Price.
4. Under Items tab, perform Availability Check for the relevant line item.
5. Observe the system proposes the Fulfillment Location ABC instead of Location XYZ.
   (ABC and XYZ represents Ship-From Location ID.)

Based on the Transport Zone, the system determines the possible Transport Lanes for a Material.

• If multiple matching Transport Zones are found, the system evaluates all corresponding Transport Lanes and selects the one with the highest priority.
• If multiple Transport Lanes are found but no priorities are maintained, the system selects the more specific lane.
  For example, a Transport Lane defined for a specific product will be preferred over a Transport Lane defined for all products
• If no priorities are maintained and none of the Transport Lane is more specific than the others, the system will select any one of the available Transport Lane.

The preferred Ship-From Location must be selected manually while creating the Sales Order or the priorities can be assigned to the Transport Lanes:

1. Go to Supply Chain Design Master Data work center.
2. Go to Transport Lanes view.
3. Search and select the relevant Transport Lane.
4. Choose Edit Priority.
5. Select the required Location and enter the desired priority with 1 being higher than 2.

Ship-From Determination and Shipment Scheduling for Customer Demand - Documentation

Transport Lanes Quick Guide - Documentation

Ship-From, Sales Order, Default, Location, transport lanes, transport zones , KBA , AP-CR-ATP , Available To Promise Check Run , AP-CR-CR , Customer Requirement , AP-LDM-TL , Transportation Lane , Problem