SAP Knowledge Base Article - Preview

3523860 - Active Hardware Key Missing in SLICENSE Transaction

Symptom

  • An issue is encountered where the active hardware key is missing when checking under the SLICENSE transaction.
  • As a result, the system license cannot be applied or validated, potentially leading to service disruptions.
  • The error message "Logon not possible (error in license check)" is displayed when attempting to log in with other users.


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Environment

Amazon Web Services, SAP S/4HANA

Product

SAP S/4HANA all versions

Keywords

SLICENSE, Hardware Key, Missing, SAP S/4HANA, AWS, License, Misconfiguration, /etc/hosts, Server, Transaction. , KBA , BC-OP-LNX-AWS , Amazon Web Services , Problem

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