SAP Knowledge Base Article - Public

3523898 - SAP DQM Integration Provisioning for Sales Cloud V2

Symptom

You are interested in the SAP DQM (Data Quality Management) for address validation for Sales Cloud V2.

Environment

Sales and Service Cloud Version 2

DQM

Reproducing the Issue

Data Quality Management (DQM) is used for 1. Address validation on Customer accounts and 2. Address Typeahead functionality,  which is based on reference data and also formats the address according to norms of the applicable country.

The Use Case in V1 is for Address lookup and Address type-ahead features.

Cause

This is not yet available.

Resolution

DQM integration is planned for 2025 (timelines subject to change).

Keywords

DQM;data quality management; validate address; cns , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Product Enhancement

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0