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SAP Knowledge Base Article - PublicSymptom
You are interested in the SAP DQM (Data Quality Management) for address validation for Sales Cloud V2.
Environment
Sales and Service Cloud Version 2
DQM
Reproducing the Issue
Data Quality Management (DQM) is used for 1. Address validation on Customer accounts and 2. Address Typeahead functionality, which is based on reference data and also formats the address according to norms of the applicable country.
The Use Case in V1 is for Address lookup and Address type-ahead features.
Cause
This is not yet available.
Resolution
DQM integration is planned for 2025 (timelines subject to change).
Keywords
DQM;data quality management; validate address; cns , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Product Enhancement
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
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