SAP Knowledge Base Article - Preview

3523957 - Unable to Assign Roles to User in SAP SuccessFactors Incentive Management

Symptom

  • An issue is encountered when attempting to assign roles to a user in SAP SuccessFactors Incentive Management.
  • An error message "Principal not found (principalSeq=<PRINCIPAL SEQ>, principalType=1)" is displayed over network logs when trying to add roles to the user.


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Environment

SAP SuccessFactors Incentive Management 

Product

SAP SuccessFactors Incentive Management 2024

Keywords

SAP SuccessFactors, Incentive Management, assign roles, user administration, Principal not found, internal user. , KBA , CEC-SAL-COM , SuccessFactors Incentive Management , Problem

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