SAP Knowledge Base Article - Public

3523967 - Synchronization of Position Title from the Position to Job Info of the Incumbent

Symptom

  • Position Title is not synchronized from the Position to Job Info of the Incumbent.
  • As a result, an incorrect or outdated title is shown on the Employee Profile Header

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Enable the database field "positionTitle" in the Position Object Definition
  2. See the Position Title is not synchronized from the Position to Job Info of the Incumbent.

Cause

The database string field "positionTitle" is a deprecated field.

Resolution

  1. Enable the jobTitle field on the Position object in Configure Object Definition page and maintain this field with data on Position records.

    2.  Define this field as part of your Position to Job Information Sync rule as seen below:

  3.  Make a change to the position object in Manage Position to trigger the sync. Note the save will only commit to Job Information if the Job Information Title has a new value that is not equal to the previous value.

  4.  Depending on the effective date of the change in Job Information, a real time HRIS sync or the Daily Scheduled HRIS Sync job will sync this Job Title value to the Title field in EP which will now reflect in the header.

  • Please do not overwrite the job-title to title sync mapping with position field to title as this is not recommended. There is no need to edit the HRIS Sync mappings with above configuration. There is a hard coded sync mapping from job-title to title.

See Also

Implementing Position Management handbook: Fields in Position Object

Keywords

Position Title is not synchronized from Position to Job Info, positionTitle, externalName, synchronize, PTJ, postojob, pos2job, title, header, sync , KBA , LOD-SF-EC-POS-OBJ , Object Configuration & Rules , LOD-SF-EC-POS-PTJ , Position to Job Information Sync , LOD-SF-EP-HED , People Profile Header Ribbon , How To

Product

SAP SuccessFactors Employee Central all versions