3524055 - Server Error Occured - Recruiting Posting

Since October 1st, every customers are blocked in step 2 and cannot post any job. Issue is occuring for "post" and "repost".

SAP SuccessFactors Recruiting Posting

RCA : Over the week end, a massive outage happened on Converged Cloud Datacenter where Recruiting Posting is hosted. This issue was resolved on Sunday but created several subsequent issue on Recruiting Posting applications. Among those subsequent issue, the one happening on October first morning was related to impacted Kubernetes nodes for our SmartLocation applications. We move the applications to healthy nodes to resolve the issue completely. 

Issue is now resolved and customer can now post jobs to Recruiting Posting. Please see below the Root Cause Analysis for this issue.

RCA : Over the week end, a massive outage happened on Converged Cloud Datacenter where Recruiting Posting is hosted. This issue was resolved on Sunday but created several subsequent issue on Recruiting Posting applications. Among those subsequent issue, the one happening on October first morning was related to impacted Kubernetes nodes for our SmartLocation applications. We move the applications to healthy nodes to resolve the issue completely. SmartLocation application is now fully operational.

Recruiting Posting, Server Error Occured, Error, , KBA , LOD-SF-RPO-SYS , System Performance, Usability, Errors, Security , Problem