Symptom
- There is no record in the purchase order or any other document indicating that it was approved by a substitute.
- How and Why an approver who actually approved the document is determined.
Environment
SAP S/4HANA Cloud Public Edition
Resolution
Steps to see the task details of any document is given below:
- Open APP "Flexible workflow administration".
- Select the respective Work item and then click on 'log details'.
Example message:
"User CB000000001 as the substitute for CB00000002 has become the processor of work item 000000XXXX"
or
Under 'method' column you can see 'forwarded the item' and who forwarded shall appear in next column(name will appear)
See Also
1.Refer to SAP Note 2490102 - Substitute approver for purchase orders - SAP for Me
2.Also found below Idea in customer influence forum that is related to supplier invoice,
Comments can be added to include PO and other documents
Keywords
SAP S/4HANA Cloud Public Edition, Sourcing and Procurement, Operational Procurement, Purchase Order Processing, Manage my substitutes, Substitute Approval, Purchase Order, Workflow Administration,Actuall approver, Who approved. , KBA , MM-FIO-PUR-PO-WFL , Purchase Order Workflow , Problem