SAP Knowledge Base Article - Public

3524306 - "The time event cannot be paired because the next event is recorded within the same minute" error during time event pairing

Symptom

When trying to pair 2 time events close to each other, you receive an error.

The time event cannot be paired because the next event is recorded within the same minute.

You can find the error both in Manage Clock In Clock Out tool and from the Time Sheet UI.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SF SuccessFactors Time Tracking - Clock In Clock Out

Reproducing the Issue

  1. Create 2 time events during the same minute (for example 14:02:01 and 14:02:34)
  2. Error "The time event cannot be paired because the next event is recorded within the same minute" is visible in 'Manage Clock in Clock out' tool, and Time Sheet UI.

Cause

This is the design.

Resolution

It is not allowed to have time events within the same minute, as is also explained in the error message.

Because in Time Sheet, the attendance recording does not include seconds, so it is not possible to record any entry with a duration of less than 1 minute. The minimum duration can be recorded in time sheet is 1 minute. 

Time events will be paired and converted into recordings in time sheet, so it is not allowed to pair two time events that are less than 1 minute in between

Keywords

pairing, time event, CICO, punch, event, tracking, clock, 1, one, minute, min, 60, second, sec, error, same minute , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , LOD-SF-TTR , Time Tracking , Problem

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Time Tracking all versions