Symptom
When trying to pair 2 time events close to each other, you receive an error.
The time event cannot be paired because the next event is recorded within the same minute.
You can find the error both in Manage Clock In Clock Out tool and from the Time Sheet UI.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SF SuccessFactors Time Tracking - Clock In Clock Out
Reproducing the Issue
- Create 2 time events during the same minute (for example 14:02:01 and 14:02:34)
- Error "The time event cannot be paired because the next event is recorded within the same minute" is visible in 'Manage Clock in Clock out' tool, and Time Sheet UI.
Cause
This is the design.
Resolution
It is not allowed to have time events within the same minute, as is also explained in the error message.
Because in Time Sheet, the attendance recording does not include seconds, so it is not possible to record any entry with a duration of less than 1 minute. The minimum duration can be recorded in time sheet is 1 minute.
Time events will be paired and converted into recordings in time sheet, so it is not allowed to pair two time events that are less than 1 minute in between
Keywords
pairing, time event, CICO, punch, event, tracking, clock, 1, one, minute, min, 60, second, sec, error, same minute , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , LOD-SF-TTR , Time Tracking , Problem