SAP Knowledge Base Article - Preview

3524487 - How to update UserName or email via CSV import with full profile import in SAP Cloud Identity Services

Symptom

In Identity Authentication (IAS) there's a need to update UserName and/or email of an existing user with full user profile import

Attempt to import a created csv file to achieve it shows users to be update will instead be created and import fails with: "The CSV file failed to be imported. Contact your system administrator for assistance."


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Environment

Identity Authentication Service

Product

SAP Cloud Identity Services all versions

Keywords

SAP Cloud Identity Services, IAS, UserName, email, Update, change, modify, Import, profile, CSV, Error, SCIM ID. , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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