SAP Knowledge Base Article - Public

3524605 - BYD2408 Sales order to demand plan not working

Symptom

You are unable to process project based Sales Order according to the customer demand plan. However, the status is showing as open with no error indication given. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Sales Orders work center. 
  2. Go to the Customer Demand view. 
  3. Find and select the relevant Sales Orders.
  4. You can see the Orders have the Status In Process. 
  5. Click Edit and then View All.
  6. Go to the Items tab. 
  7. Select any of the Items in each Order.
  8. You can see the Item Type is Product - project-based.
  9. Go to the Document Flow tab.
  10. You can see there is a Project created against the Sales Order.
  11. Open the respective Project.
  12. Go the Products tab and select Project Stock Orders sub-tab.
  13. You can see part of the Material has been Requested via the Project Stock Order and Delivered via an Outbound Delivery.
  14. If you expand the relevant Project Stock Order and select the row with the Line Item, you can see under the Basic Data sub tab, that this Item Type is Pre-Delivery.
  15. If you move further to the Document Flow sub-tab and show Extended View, you can see all relevant Warehouse Execution documents.

Cause

As this is a Sales Order with Item Type Project-based, no customer Demand will be created. The Material will be supplied to the Project through the Project Stock Order.
You can create the Project Stock Order in the respective Project assigned to the Sales Order.

Resolution

System is therefore working as designed.

See Also

Sales Order, Product - project-based, project, stock order, customer demand

Keywords

KBA , AP-CR-CR , Customer Requirement , Problem

Product

SAP Business ByDesign 2408