SAP Knowledge Base Article - Public

3524611 - Import Tool Failing: The entity could not be added because the system failed to import it. Please import again the entities that failed.

Symptom

Import Tool Failing: The entity could not be added because the system failed to import it. Please import again the entities that failed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Cause

  • When using the import tool you need to ensure you follow the rules in the template or it will fail.
  • Title of template when downloaded from LMS should not be changed.
  • If incorrect format is used in certain cells and the columns rules are not followed as per the template it will fail.

Resolution

For example this is a string data type, cells in template are expecting it to be in text format:

You can change format of cell by right clicking on it and selecting format cells option and then update to the required format as per the template rules:

Keywords

Import Tool, Import Tool Failing, Import Tool Fail, import fail, failed import , KBA , LOD-SF-LMS-IMP , Import Data Tool , Problem

Product

SAP SuccessFactors Learning 2405

Attachments

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