Symptom
Import Tool Failing: The entity could not be added because the system failed to import it. Please import again the entities that failed.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Cause
- When using the import tool you need to ensure you follow the rules in the template or it will fail.
- Title of template when downloaded from LMS should not be changed.
- If incorrect format is used in certain cells and the columns rules are not followed as per the template it will fail.
Resolution
For example this is a string data type, cells in template are expecting it to be in text format:
You can change format of cell by right clicking on it and selecting format cells option and then update to the required format as per the template rules:
Keywords
Import Tool, Import Tool Failing, Import Tool Fail, import fail, failed import , KBA , LOD-SF-LMS-IMP , Import Data Tool , Problem
Product
Attachments
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