SAP Knowledge Base Article - Preview

3524653 - Separate repair order is created for each line items when selecting follow-up action 0026 - In House Repair

Symptom

An advanced return order with multiple items is created.

For every line item, the follow-up action 0026 – In-House Repair (Service) is selected.

It is noticed that a separate repair order is created for every item.

A possibility would be expected to have multiple line items in a single repair order.


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Environment

  • Sales And Distribution (SD)
  • SAP ERP Central Component
  • SAP ERP
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP ERP all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

In-House repair 0026, repair order for each item, ARM, IHR, in-house repair, advanced return order, MSR_S_ARM_IHR_ASSIGNMENT, CLAS CL_IM_MSR_TRC_DLV  , KBA , LO-ARM-SD , Sales , How To

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