SAP Knowledge Base Article - Preview

3524705 - SAP Service and Asset Manager : Cannot view hidden file SAMLog.txt on iOS devices

Symptom

  • The SAMLog.txt file for the SAP Service and Asset Manager application is hidden on iOS devices, including both Intune managed and personal iPads.
  • To access the hidden SAMLog.txt file, connection to iTunes or a MAC device is required, which is inconvenient for technicians.


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Environment

SAP Service and Asset Manager 

Product

SAP Service and Asset Manager all versions

Keywords

SAP Service and Asset Manager, SAMLog.txt, hidden file, iOS, iPad, Intune managed iPad, personal iPad, iTunes, MAC, 2305 application, 2205 application. , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem

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