SAP Knowledge Base Article - Public

3524707 - Error in award workflow: "No Permission For Spot Award Level / No Permission For Spot Award Category"

Symptom

An error appears when the workflow is opened and the approver clicks on the icon for "award category" and "award level". 

Error: "No Permission For Spot Award Level / No Permission For Spot Award Category"

Environment

SAP SuccessFactors Reward and Recognition

Reproducing the Issue

  1. Give an Award for an user;
  2. Approver opens the Workflow;
  3. If the user click on the blue icon of "Award Category" or "Award Level" the error message appears. 

Cause

This is a Known Issue.

Resolution

Product Engineering is investigating a solution.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Workaround

As a workaround, it's possible use the blue icon next to "Spot Award Program" which will provide all the required award details to the approver.

See Also

Keywords

Error message, Spot Award, Category, Level, Icon, Approver, Workflow, Award, KI2405
, KBA , LOD-SF-RNR-ASS , Award Submissions, Award Visibility , Bug Filed

Product

SAP SuccessFactors Compensation 2405