Symptom
An error appears when the workflow is opened and the approver clicks on the icon for "award category" and "award level".
Error: "No Permission For Spot Award Level / No Permission For Spot Award Category"
Environment
SAP SuccessFactors Reward and Recognition
Reproducing the Issue
- Give an Award for an user;
- Approver opens the Workflow;
- If the user click on the blue icon of "Award Category" or "Award Level" the error message appears.
Cause
This is a Known Issue.
Resolution
Product Engineering is investigating a solution.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
Workaround
As a workaround, it's possible use the blue icon next to "Spot Award Program" which will provide all the required award details to the approver.
See Also
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
- 2834652 - Reward & Recognition - Tips and Tricks - SAP for Me
Keywords