SAP Knowledge Base Article - Public

3524709 - Missing document categories when uploading documents in Manage Document

Symptom

When uploading a file in Manage Document, document categories section is blank.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Login to the instance.
  2. Go to Manage Document.
  3. Click on the upload icon.
  4. Notice that the drop down for document category is blank.

Cause

The user have the permission under Manage permission role > Manage Document Categories > 'Others' instead of 'All'

Resolution

The below permission role is required to be added:

  • [Company] Benefits
  • [Company] Images
  • [Company] Policy
  • [Company] Security Documents



See Also

Implementing Document Management and Attachment Storage

Keywords

Manage document, Manage document categories, document categories, missing, missing document categories, document category, Manage document permission. , KBA , LOD-SF-PLT-RBP , Role Based Permissions , LOD-SF-PLT-DOC , Document Management , Problem

Product

SAP SuccessFactors HCM Core 2405