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SAP Knowledge Base Article - PreviewSymptom
Account login shows error 401020 (Login Failed Captcha Required) but reCAPTCHA widget does not appear for users to complete the log flow.
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Environment
- SAP Customer Data Cloud
- Risk-Based Authentication (RBA)
Product
SAP Customer Data Cloud all versions
Keywords
rba, risk, based, authentication, recaptcha, captcha, widget, icon, error, login, account, 401020, gigya, cdc, failed, captcha, google, script, sdk, js, api.js, api , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem
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