SAP Knowledge Base Article - Preview

3524820 - "Else/Else If" Button Disabled in Determinations

Symptom

When creating or adjusting a determination, you can see that the "Else/Else If" button is greyed out. 


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Environment

  • SAP Service Cloud Version 2
  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

Else, Else If, button, greyed out, disabled, condition, determination , KBA , CEC-CRM-CZM-DTR , Determination for SAP Sales/Service Cloud , Problem

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