SAP Knowledge Base Article - Public

3524821 - Administrator work center view is not available in new Production System

Symptom

User does not have access to Administrator Work Center View after new tenant request despite having the Administrator role assigned. 

Environment

SAP Cloud For Customer

Cause

When requested a new tenant, user selected the wrong Data Source option: Initial System. This option is relevant for initial implementation and no solution profile nor data are copied from Source System. 





Resolution

To guarantee that all the needed data is copied to the new tenant, the correct Data Source option is: Initial System (Copy Solution Profile) when requesting a new tenant. 

See Also

KBA 2136036 - How to Request a New Tenant for SAP Business ByDesign or SAP Cloud for Customer

Keywords

administrator, tenant refresh, source data, system configuration  , KBA , LOD-CRM-ADM , Administration UI , Problem

Product

SAP Cloud for Customer core applications all versions