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SAP Knowledge Base Article - PublicSymptom
User does not have access to Administrator Work Center View after new tenant request despite having the Administrator role assigned.
Environment
SAP Cloud For Customer
Cause
When requested a new tenant, user selected the wrong Data Source option: Initial System. This option is relevant for initial implementation and no solution profile nor data are copied from Source System.
Resolution
To guarantee that all the needed data is copied to the new tenant, the correct Data Source option is: Initial System (Copy Solution Profile) when requesting a new tenant.
See Also
Keywords
administrator, tenant refresh, source data, system configuration , KBA , LOD-CRM-ADM , Administration UI , Problem
Product
SAP Cloud for Customer core applications all versions
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