3524839 - The client certificate is not configured in a service key of a Process Integration Runtime service instance.

Event notifications are failed with the error message: The client certificate is not configured in a service key of a Process Integration Runtime service instance.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP Cloud for Customer

1. Go to Administrator > General Settings > Event Notification Monitoring.
2. There are many requests failed with the error message:
   
   <InvalidClientException><error>invalid_client</error><error_description>The client certificate is not configured in a service key of a Process Integration Runtime service instance. Client certificate:

Please renew the C4C client certificate in the third-party application. As C4C is client and the third-party application is server, client certificate needs to be available in the server for authentication. C4C Client certificate can be downloaded from: Administrator > Communication Certificates > Download Tenant Certificate.

*NOTE: If you are not sure how to upload the newly downloaded cert to the third-party application, please contact the application's admin.

401, Unauthorized, Event Notification, client certificate , KBA , LOD-CRM-CMN-EVT , C4C: Event Notifications , AP-RC-OUT-EVT , ByD: Event Notifications , AP-RC-OUT , Output Management , Problem