Symptom
A message stating 'No access to SMP' appears while downloading the Cloud Print Manager.
(SMP refers to SAP Service Marketplace.)
Environment
SAP Business ByDesign
Reproducing the Issue
- Open the workcenter Application and User Management.
- Navigate to the View Download.
- Click on the Cloud Print Manager tile.
- The error appears.
Cause
A patch for the SAP Cloud Print Manager in Business ByDesign has been applied. This behavior is expected due to the underlying technical infrastructure.
Resolution
While waiting for SAP to provide a hotfix, you can find an alternative download option below.
Keywords
Cloud Print Manager, CPM, No access to SMP, download CPM, not working , KBA , AP-RC-OUT , Output Management , Known Error
Product
SAP Business ByDesign all versions