SAP Knowledge Base Article - Public

3524887 - Deviation function is no longer accepting automatically

Symptom

Automatic Set up for Accepting Deviations is not working.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Inbound Logistics Work center.
  2. Go to the Task Control View.
  3. Show All Tasks and select a relevant Put Away Task.
  4. Click Confirm.
  5. Navigate to the Line Items tab, and go to the section: Quantities.
  6. Enter an Actual Quantity less than the Planned Quantity.
  7. Maintain the Deviation Reason: Missing part.
  8. Click Save.
  9. Go to the Monitoring view.
  10. System has generated a new task with deviation which it needs to be manually accept. It is expected the system to automatically accept the Deviation as it has previously been configured to handle it this way.

Cause

When checking Business Configuration, it is possible to see that for the Inbound process the "Deviation approval by user" is maintained for the Deviation code "Missing part".

Resolution

To enable the automatic Acceptance of Deviation for these Codes, make the necessary adjustment in Business Configuration:

  1. Go to the Business Configuration work center.
  2. Go to the Overview.
  3. Find the activity "Deviation Code for Warehousing" and Open it.
  4. Now, select "Assign Deviation Codes for Warehousing".
  5. It is possible to see all the Assigned Deviation Codes.
  6. For automatically accepting the deviation code once the task gets confirmed, select System Deviation Approval using the drop down for the relevant Code and process.
  7. Click Save.

See Also

KBA: 2452146 - How to Maintain Deviation Code for Warehousing and Automatic Set up for Accepting Deviations For All Tasks

Keywords

Deviation, accept, automatic, automatically, Pick, Put Away, Logistics, Tasks, Monitoring , KBA , AP-IDP , Inbound Delivery Processing , How To

Product

SAP Business ByDesign all versions