SAP Knowledge Base Article - Preview

3524965 - Windows AD manual login is not working on only 1 node in cluster environment

Symptom

  • Windows AD manual login fails on only 1 node in cluster with error "Account information not recognized: The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department. (FWM 00005).
  • Central configuration Manager login works fine. 


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Environment

  • SAP Business Objects Business Intelligence Platform 4.3
  • OS: Windows
  • Tomcat

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Windows AD , FWM 00005 , one node , CMC ,BI Launchpad , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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