3524968 - Task's Reminder Time Is Incorrect - Server Side Integration C4C

Customer reports that they have the expectation to create a new task in C4C and have the reminder alert matching the starting time of this task.

SAP Cloud for Customer 

Server Side Add-in Integration

Illustrative example:

1. Open Sales Work center.
2. Go to Sales Quote View.
3. Open any quote.
4. Go to activities tab.
5. Create a task.
6. Check the task is created successfully.
7. Notice that, from Outlook perspective, the reminder appears in a different time than the one set for the task to occur.

Customer have set a different time at "Reminder" time on Groupware settings. 

Change the reminder setting for this profile according to your preference: 

1. As an Administration, go to "Profiles" or "Users".
2. Choose the required.
3. Go to "Sync Settings" tab.
4. Under "Task" object, change the time for field "Reminder", according to your need.

Info: Notice that the warning itself ("snooze", from outlook) is a different setting, that must be set via outlook, it cannot be controlled from C4C side. 

Appointment; task; outlook; server side; C4C; warning; reminder; alert; snooze; start; time. , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To