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3524988 - SAP SuccessFactors app for MS Teams error - You're currently unconnected

Symptom

You are enabling SAP SuccessFactors app for Microsoft Teams following documentation Integrating SAP SuccessFactors with Microsoft 365 | SAP Help Portal, but when opening the app on MS Teams, you face the following error: 

  • "You're currently unconnected - Please ask your administrator to set up service connection for this app. Try again after the configurations are all set"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors HCM Suite

Keywords

KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem

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