3525089 - Unable to access Home Page Tiles in mobile application

Upon accessing the custom tiles on the Home Page, the error messages below arise even though the authentication to the tile's URL is successful.

• You cannot access this right now
  Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or location that is restricted by your admin.

• Something went wrong
  Your organization has disabled this device.
  To fix this, contact your system administrator and provide the error code 135011.
  More information: https://www.microsoft.com/wamerrors

SAP Cloud for Customer

1. Go to the Home Page.
2. Click on the affected tile.
3. Authenticate to the newly opened website.
4. The errors above appear even though the authentication is successful.

The error messages are not raised by C4C system. Instead, they are from Microsoft. Please contact your Microsoft 365 tenant admin to check if they have applied any restrictions or conditions. Your tenant admin could be anyone from the IT department.

Here are some documents from Microsoft for your reference.

• Your organization has disabled this device when trying to activate Microsoft 365 Apps
• You cannot access this right now - Microsoft Q&A
• You cannot access this right now Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or location that is restricted by your admin. - Microsoft Q&A
• Getting Error: You can not access this right now. - Microsoft Community

Home Page, Tile, URL, Mobile, Your organization has disabled this device, You cannot access this right now , KBA , LOD-CRM-HOM , Home Page , AP-RC-UIF , C4C UI Framework , Problem

SAP Cloud for Customer core applications all versions