SAP Knowledge Base Article - Preview

3525113 - Updating Reset Password URL in Email Templates Displays "URL is invalid" Error

Symptom

  • An "URL is invalid" error is encountered when attempting to update the "Reset Page URL" setting in Email Templates
  • The Reset Page URL contains site credentials, e.g., https://username:password@URL/resetPassword.html


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Environment

  • SAP Customer Data Cloud
  • Customer Identity

Product

SAP Customer Data Cloud all versions

Keywords

Reset Password, Reset Page, URL, Error, Email Template, accounts.setPolicies, workaround, Gigya, URL is invalid  , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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