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3525160 - Error when executing TrueComp-SaaS/services/rest/calculate/incentiveFromTransaction API call in SAP SuccessFactors Incentive Management

Symptom

When attempting to use the API call "TrueComp-SaaS/services/rest/calculate/incentiveFromTransaction" an error "java.lang.RuntimeException" is encountered: "500 internal Server Error".


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Environment

SAP SuccessFactors Sales Performance Management

  • Incentive Management

Product

SAP SuccessFactors Incentive Management 2025

Keywords

SuccessFactors, Incentive Management, API call, TrueComp-SaaS/services/rest/calculate/incentiveFromTransaction, java.lang.RuntimeException, Postman system, , KBA , CEC-SAL-COM-INT , Application Integration , Known Error

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