SAP Knowledge Base Article - Public

3525291 - Recruiting Rules are not triggering status triggered emails - Recruiting Management

Symptom

When a rule moves a candidate application to a status in a requisition status triggered emails do not trigger for that status.

Environment

SAP SuccessFactors Recruiting Management

Resolution

This issue was reported to our engineering team and they had found the root cause and have written a code fix for this issue, it will be available in the next release 1H2025.

  • Preview Environment on 14th April, 2025
  • Production Environment on 16th May, 2025 

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Keywords

RCM-146032, business rules, status triggered email, notification, email , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting 2405