Symptom
- While installing the SAP Analytics Cloud in Power point add on an error is encountered in Microsoft Powershell : "set -OrganizationAddInOverrides : There was an error uploading the Add-in AddInOverridesCreationException".
- When running get -OrganizationAddInOverrides it shows the add on listed.
- When login into SAP Analytics Cloud, the popup page became blank after entering credentials.
Environment
- SAP Analytics Cloud (Enterprise)
Reproducing the Issue
- Follow the Configuration guide or SAP Analytics Cloud, add-in for Microsoft PowerPoint Help page on configuring and deploying the Microsoft Power Point SAP Analytics Cloud Add In for end users.
- After successfully deploying the add in, try to sign in to your SAP Analytics Tenant with your credentials.
- Blank page is displayed on the side panel.
Cause
The wrong ProductID has been specified in the command Set-OrganizationAddInOverrides.
Resolution
Make sure to use ProductID 936cdfe6-bcc5-44f2-9213-0d9ab9dc905d (Powerpoint) instead of 8a512e2b-c04e-4c06-9235-11b6cd59f584 (Excel).
For example:
Set-OrganizationAddInOverrides -ProductId 936cdfe6-bcc5-44f2-9213-0d9ab9dc905d -AppDomains "https://hcs.cloud.sap","https://my-company-tenant.sapanalytics.cloud"
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
Tenant Configuration, SAC Power point add in, set -OrganizationAddInOverrides , KBA , LOD-ANA-OF-PPA , To track incidents for SAC add-in for MS PPT , Problem
Product
SAP Analytics Cloud all versions
Attachments
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