Symptom
It's not possible to delete an attachment which is added to a case by e-mail, once it appears the error message "Email attachments cannot be deleted".
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Environment
SAP Sales Cloud V2
SAP Service Cloud V2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Attachment, E-mail, Email, Delete, Error, Remove, Case , KBA , CEC-CRM-DOS , Document Service for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem
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