SAP Knowledge Base Article - Public

3525449 - Save as bookmark option is not available for non-admin users in SAC V2 Story

Symptom

You want to save a bookmark in SAC V2 Story, but this is not available.

Environment

SAC V2

Reproducing the Issue

  1. Logon in the system.
  2. Go to User Icons.
  3. Go to Settings.
  4. Go to All settings tab.
  5. Go to Design stories.
  6. Try to create a bookmark, but the option is not available.

Cause

System behavior.

Resolution

This is the expected behavior, only admin users can use the bookmark option.

If you require this functionality for your business needs, you can submit an enhancement request via the SAP Continuous Influence:  https://influence.sap.com/go/sales_service_v2_esm

Keywords

SAC V2; bookmark; story; end user; non admin user; end-user; non-admin user; , KBA , CEC-CRM-ANA , Analytics for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions