SAP Knowledge Base Article - Preview

3525766 - It is not possible to add destination when creating or editing an alert in OpenSearch

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

When creating a new alert and attempting to set up a new trigger, the following message is visible in the Action section:

There are no existing destinations. Add a destinations to create an action.

 

The message above appears even if several destinations have been created in the Destinations tab. 

Editing an existing monitor does not allow for the selection of a new destination, and the previously selected destination is not visible. Attempting to select a new destination results in an empty list accompanied by the following message:

There aren't any options available





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Environment

SAP Commerce Cloud 
OpenSearch

Product

SAP Commerce Cloud all versions

Keywords

alert, destination, monitor , KBA , CEC-SCC-CLA-ENV-LOM , Logging and Monitoring , Known Error

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