Symptom
The TLMTriggerTasks Job was not executed on 6th and 7th Oct 2024 which led to the Time Off calendar jobs not being executed.
Environment
SAP SuccessFactors Employee Central - Time Off
Reproducing the Issue
- Navigate to the Execution Management Dashboard.
- Observe that the TLMTriggerTasks job was not executed on the specified dates.
Resolution
- This is a system limitation when Daylight saving happens.
- After the 2 days, the system scheduled the job automatically again and all missed account/accrual creations were also retroactively done.
- To enhance this so that such issues are not faced in the future, an enhancement ticket is created TIM-47448.
- Please reach out to your CSM/CEE to track the progress of the enhancement.
Workaround:
- If the TLMTriggerTasks job is not running as expected, manually run the job by clicking on "Run it now" via Manage Scheduled Jobs in Provisioning.
- Monitor the job execution and the Time Off calendar jobs to ensure they are running as expected.
Keywords
CS20240008531030, INC9679953, TLMTriggerTasksJob, Execution Management Dashboard, Time Off calendar jobs, SAP SuccessFactors Employee Central, daylight saving time, manual trigger, TIM-47448 , KBA , LOD-SF-EC-TIM-CAL , Calendar Jobs , Product Enhancement
Product
SAP SuccessFactors Employee Central 2405