Symptom
When creating a Ticket, after selecting the Account, the Contact appears associated to a different Account when opening the Contacts list from the Contact field.
It shows a different Account under the "Account Name" field than the expected Account.
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Environment
SAP Cloud for Customer
Keywords
Service Request, Registered Product, Contact, Different Account, Ticket Creation, Contact OVS, Multiple Accounts, Main Contact. , KBA , LOD-CRM-SRP , Service Request Processing , How To
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