SAP Knowledge Base Article - Preview

3526082 - Contact associated with different Accounts shown while creating a Ticket

Symptom

When creating a Ticket, after selecting the Account, the Contact appears associated to a different Account when opening the Contacts list from the Contact field.

It shows a different Account under the "Account Name" field than the expected Account.


Read more...

Environment

SAP Cloud for Customer

Keywords

Service Request, Registered Product, Contact, Different Account, Ticket Creation, Contact OVS, Multiple Accounts, Main Contact. , KBA , LOD-CRM-SRP , Service Request Processing , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.