/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
When creating a Ticket, after selecting the Account, the Contact appears associated to a different Account when opening the Contacts list from the Contact field.
It shows a different Account under the "Account Name" field than the expected Account.
Read more...
Environment
SAP Cloud for Customer
Keywords
Service Request, Registered Product, Contact, Different Account, Ticket Creation, Contact OVS, Multiple Accounts, Main Contact. , KBA , LOD-CRM-SRP , Service Request Processing , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)