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3526087 - ASE license issue: No license/Invalid host/Expire - SAP ASE for BS

Symptom

  • New installation of SAP Business Suite system running on ASE is not starting.
  • ASE was installed using the setup.bin included in the ASE software.
  • R3trans -d returns the following:
    -------------trans.log error--------------
     sql error 30010 performing CON
    [SAP][ASE ODBC Driver]Client unable to establish a connection
    ------------------------------------------ 

  • ASE error log keeps reporting warnings of server is about to expire due to no available license detected, ie:

            00:0000:00000:00000:YYYY/MM/DD hh:mm:ss.ms kernel  SySAM: FlexNet Licensing error:-9,57
            00:0000:00000:00000:YYYY/MM/DD hh:mm:ss.ms kernel  Error: 131274, Severity: 17, State: 1
            00:0000:00000:00000:YYYY/MM/DD hh:mm:ss.ms kernel  SySAM: WARNING: ASE will shutdown on Xxx dd Mm yyyy hh:mm:ss AM|PM IST, unless a suitable ASE_CORE license is obtained before that date.

  • When trying to generate a license from SAP for Me website for the ASE server (which is not supposed to be done) the following error is returned:

    kernel  SySAM: Failed to obtain license(s) for ASE_PARTITIONS feature from license file(s) or server(s).
    kernel  SySAM: Invalid host. The hostid of this system does not match the hostid specified in the license file. Unserved licenses can only be used on the host for which the license was generated. If the license is intended for use on this machine then you need to check-in the license and regenerate it using the host id for this machine.
    kernel  SySAM:  The hostid of this system does not match the hostid


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP NetWeaver (NW) - All versions

Product

SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver all versions

Keywords

sybase, solman, CP, SR, license type, sltools, sysam, hostid , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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