Symptom
In the User Learning Plan Audit Report, there is confusion on how to use filters "Completed Item" and "Item Needs".
Environment
SAP SuccessFactors Learning
Resolution
- When the "Item Needs" filter is applied, it returns users who have not yet completed the item or are in the process of completing it.
- When the "Completed Item" filter is applied, it only returns users who have completed the item.
- When both filters are applied simultaneously, no results are returned.
- It is possible to filter by item only, and the report will include all users above, regardless of their completion status. (If executing report is not possible without applying user filter, please refer to 2277898 and do not mark the report as 'Scheduled Job' only )
Keywords
SAP SuccessFactors Learning, User Learning Plan Audit Report, Completed Item filter, Item Needs filter, no results, filter application, user filter. , KBA , LOD-SF-LMS-REP , Reporting Data , Problem
Product
SAP SuccessFactors Learning all versions