Symptom
You activated the Time Log feature for your cases in the SAP Service Cloud Version 2 system and added the required services to your user business role, however, you still do not see the section Time Recording on the header of your cases.
Read more...
Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions
Keywords
Case, Cases, Case Header, Header, Time Log, Time Log Tracker, Tracker, Time, Log, Time Recording, Section, How To, V2, Version 2, SAP Service Cloud Version 2, Add, Mark as Visible, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.