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3526573 - Checkpoints: SAC Datapoint Comment Function using SAC BW|BPC Live connection

Symptom

Model is using SAP BW|BPC live connection, user gets SAC Data Point Comment errors like: 

  1. SAC:
    1. Adding comments failed. Please contact SAP support.
    2. [object Object]
    3. Comment not visible in View mode but visible in Edit mode
    4. Not able to add SAC comment
    5. Users see different comments displayed
    6. After table filter, page filter, story filter changes, some comments are no longer visible
  2. BW: 
    1. RSDOC 059 "Comments on empty cells are not possible"
    2. RSDOC 064 "Used document type 'text/html' is not supported"
    3. RSDOC 050 "Document does not exist or insufficient authorization"
    4. HAR network trace shows error related to MessageClass: "RSDOC"
    5. SAP BW side: add comment request failed" "Please check the SAP BW request for more details"
  3. HAR network trace
    1. shows "Service cannot be reached"
    2. "An attempt was made to execute a dynamic method callon an initial(NULL-) object reference. The reference must refer to an object."
    3. "Exception Class": "CX_SY_REF_IS_INITIAL"


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Environment

SAP Analytics Cloud

Product

SAP Analytics Cloud all versions ; SAP Business Planning and Consolidation, version for SAP BW/4HANA all versions ; SAP NetWeaver all versions

Keywords

SAC, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, story, table, add, data point, comment, error, failed, contact, BRAIN, RSDOC, empty, cell, converted, possible 1. Adding comments failed. Please contact SAP support. [object Object]  Service cannot be reached BW INA provider RSRT RS INA 403 Forbidden Comments on BW/BPC live Connections in SAP Analytics Cloud SAC, hierarchy, DocumentStore, totals, sub total, RSDOC, node, dynamic filter, SAC, Data Analyzer, ODE mode, display level incorrect, hierarchy expansion not restored, hierarchy variable, flush navigation steps CL_BICS_INA_PROC_DATA_DOC GET_DOCUMENTS BW InA, Documents, InstanceId, authorization, RSDOC, 050, FOR ALL ENTRIES, LOB, CL_RSDOC_APPL, IF_RSO_TLOGO_MAINTAIN~AUTHORITY_CHECK CL_RSDOC_SERVICE  bw_authority_check i_appl_id i_infoarea i_actvt RSDOC_CORRECT_DOCUMENTS  S_RS_DOCA, activity 23 SELDR is the stored document filter L_TSX_SELDR GET_MAX_DOCID-01- in CL_RSDOC_BUFFER filter page filter table filter story filter sac filter RSDOC BW BPC Live connection BW Live connection , KBA , LOD-ANA-PL-DPC , Data Point and Dimension Commenting , LOD-ANA-LDC-BW , SAC Live Data Connection BW , BW-BEX-OT-BICS-INA , BW INA provider , BW-BEX-OT-OLAP-DOC , Document Services , BW4-AE-API-INA , INA (Information Access Protocoll) , BW4-AE-CORE-DOC , Document Services , Problem

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