Symptom
Forecast category mapping section is not visible in settings.
Environment
SAP Sales Cloud Version 2
Cause
The section Forecast Category Mapping only appears after it was defined custom forecast categories in the system.
Resolution
- Go to Settings.
- Open Forecast Category view under Opportunities card.
- Click on the + button and create a new one.
If it doesn't show up after defining custom categories, please wait some time, clear the browser cache and reload it.
Keywords
Forecast category, Opportunity, Category Mapping, Visible, Missing , KBA , CEC-CRM-PMF , Pipeline Management and Forecasting for Sales Cloud , How To
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0