3526633 - Sales Quote Approval Tasks are Automatically Canceled in the System

The approval tasks are being automatically canceled in the system after a Sales Quote is submitted for approval.

SAP Business ByDesign

1. Go to the Application and User Management Work Center.
2. Go to the Business Task Management Work Center.
3. Filter for All Items.
4. Search for the Sales Quote ABC (where ABC represents the Sales Quote ID).

The Sales Quotes approval tasks are displayed with status as "Canceled".

In case, a Sales Quote document is updated while the Approval status is "In Approval", the approval task of the Quote document will be canceled and the Approval status of the Sales Quote document will be changed to "Not Started". This will occur because the new changes performed for the document will not be consider in the previous approval task created being required to resubmit the document after the changes are performed.

Note: This behavior will also occur for changes performed in the Sales Quote via Web Service. 

This is standard system behavior.

For the Sales Quotes in which the approval tasks were canceled, it will be required to perform the Submit action again for them in order to generate a new Approval Task in the system, this new approval task will consider the new changes performed in the Sales Quote document.

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