3526666 - "My Orders" feature in SAP SuccessFactors learning not displaying all orders

The "My Orders" feature is not accessible to certain users. when these users attempt to access "My Orders", they are met with a message stating "You have no orders, or you do not have permission to access this functionality".

SAP SuccessFactors Learning

No order displays, You have no orders, My Orders, You do not have permission to access this functionality, You do not have permission to access orders, users unable to see orders, My Orders access issue. , KBA , LOD-SF-LMS-USR , User Entity , Problem