SAP Knowledge Base Article - Public

3526795 - Global Information missing under DRTM Person Info Purge Objects

Symptom

Global Information missing under  DRTM Person Info Purge Objects

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

  • SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to manage data
  2. DRTM Person Info Purge Objects
  3. Select:
  4. Result: No Global Information

Cause

Working as design

Resolution

There is no separate purge object to purge only the Global Information. DRTM_PERSONAL_DETAILS Purge object handles both Personal Information and Global Information purge. View Base Dates for Retention Time Calculation or Retention Time Configuration Group (first menu in Manage Data) 

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide:Implementing and Managing Data Protection and Privacy

Chapter: Termination Date Between Employee Central and Standard User Fields

Personal Information & Global Information

Q) Is the DRTM Person Info Purge Object - DRTM_PERSONAL_DETAILS supposed to purge only the Global Information or the complete Personal Information portlet itself?
A)DRTM_PERSONAL_DETAILS purge object purges both Personal Information and Global Information based on effective end date and termination date.

Q) Is is possible to purge only Global Information, while retaining the Personal Information for terminated employees?
A) There is no separate purge object to purge only the Global Information. DRTM_PERSONAL_DETAILS Purge Object handles both Personal Information and Global Information purge.

See Also

  • 2657326 - Data Retention Time Management: Person and Employment Purge Object FAQ
  • 2419447 - Unable to Purge users using Inactive Date Period (Purge Rule)
  • 3382120 - How the cutoff dates work on DRTM of Employment Information - Employee Central
  • 2615360 - Data Protection and Privacy - Data Retention Time Management (DRTM) - Master Data Purge for Inactive Users
  • 3375924 - How To check User Status Via Data inspector

Keywords

Incident, INC9693686, Global Information, Manage Data, DRTM_GLOBAL_INFORMATION, DRTM Person Info Purge Objects, localized biographical info.  , KBA , LOD-SF-EC-PER-GLO , Global Info - Config, Rules, RBP, UI , Problem

Product

SAP SuccessFactors HCM Core 2405