SAP Knowledge Base Article - Preview

3526922 - Improper cleanup of Users table may cause the outage

Symptom

Improperly performed cleaning of Users table would cause the critical application malfunction (e.g. logon into Backoffice wouldn't be possible). Following errors could be found in the logs in such scenario:

Cannot find user with uid 'admin'

Cannot find user with UID: 'anonymous' 


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

SAP Commerce Cloud, database cleanup, Backoffice, Admin User, Anonymous User , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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