3526987 - Copy Task' button in Manage Onboarding and Offboarding Tasks opens the original task instead of duplicating it - Onboarding

In Manage Onboarding and Offboarding Tasks, the 'Copy' button doesn't seem to function as expected. When clicking on it, instead of duplicating the program, it simply opens the existing program.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Onboarding

1. Access 'Manage Onboarding and Offboarding Tasks'
2. Click on "Copy Task":

This is an expected behavior of system. When the 'Copy Task' button is used, the task's configuration is displayed just like the original.

A key difference is in the task's ID. In the original task, you'll notice the ID is visible in the top left corner when you're editing. But when duplicating, this ID field is left blank, which indicates that the system requires you to enter a new unique ID for the copied task.

While it might seem like you're still looking at the original task, the absence of the ID indicates you're working on the duplicated task, and you’ll need to assign a new ID for it to be saved.

Copy, Task, button, Manage, Onboarding, Offboarding, Tasks, not, copying, duplicate, duplicating, opening, open, same, original, OBX, 2.0 , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem