SAP Knowledge Base Article - Public

3527053 - Mismatch in number of candidates indicated in Talent Pool versus actual number of candidates in the Talent Pool

Symptom

Talent pool is displaying the incorrect number of candidates in the talent pool.

Example: Talent Pool shows 5 when there is 6 in the talent pool.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Go to Recruiting
  2. Go to Candidates
  3. Select Talent Pools
  4. Note that Talent Pool has 0 candidates before selecting
  5. Select the talent pool
  6. Note that there is 6 candidates within the talent pool

Cause

Currently there is a gap within Talent Pool infrastructure causing this issue.

Resolution

At the moment there is no method to resolve this issue.

Engineering are working on an update for Talent Pools to update it's code to cover this gap. The gap involves major changes to data handling and UI to cover with multiple teams.

This is targeted for 2505 release window to have corrected.

For updates on this you can contact your SAP Customer Success Manager/SAP Account Excecutive with the id: RCM-143037

See Also

2643661 - Candidate Talent Pool - Recruiting Management

Keywords

talent, pool, number, mismatch, count, actual, vs , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions