Symptom
- In SAP SuccessFactors Recruiting, an issue arises when implementing the AI-Assisted Skill Matching feature.
- The issue occurs when the job description is updated with new skills, but the evaluation of skill matching is not re-performed between the applicant's skills and those of the job description.
- The expected behavior is that the skill matching should be re-evaluated when the job description is updated.
Environment
SAP SuccessFactors Recruiting
Reproducing the Issue
- Implement the AI-Assisted Skill Matching feature in SAP SuccessFactors Recruiting.
- Update the job description with new skills.
- Observe that the evaluation of skill matching is not re-performed between the applicant's skills and those of the job description.
Cause
The issue occurs because the job requisition is not posted. The event for re-evaluating skill matching is triggered only when the job requisition is posted.
Resolution
- Ensure that the job requisition is posted, either internally or externally.
- Once the job requisition is posted, the event for re-evaluating skill matching will be triggered correctly.
See Also
Refer to the SAP Help Portal for more information on AI-Assisted Skill Matching in SAP SuccessFactors Recruiting.
Keywords
SAP, SuccessFactors, Recruiting, AI, Assisted, Matching, Description, Skill, Evaluation, Job, Requisition, Posting, Event, Trigger, RCM, intelligent, services , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem
Product
SAP SuccessFactors Recruiting all versions