SAP Knowledge Base Article - Public

3527071 - AI-Assisted Skill Matching Not Updating After Job Description Modification - Recruiting Management

Symptom

  • In SAP SuccessFactors Recruiting, an issue arises when implementing the AI-Assisted Skill Matching feature.
  • The issue occurs when the job description is updated with new skills, but the evaluation of skill matching is not re-performed between the applicant's skills and those of the job description.
  • The expected behavior is that the skill matching should be re-evaluated when the job description is updated.

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Implement the AI-Assisted Skill Matching feature in SAP SuccessFactors Recruiting.
  2. Update the job description with new skills.
  3. Observe that the evaluation of skill matching is not re-performed between the applicant's skills and those of the job description.

Cause

The issue occurs because the job requisition is not posted. The event for re-evaluating skill matching is triggered only when the job requisition is posted.

Resolution

  1. Ensure that the job requisition is posted, either internally or externally.
  2. Once the job requisition is posted, the event for re-evaluating skill matching will be triggered correctly.

See Also

Refer to the SAP Help Portal for more information on AI-Assisted Skill Matching in SAP SuccessFactors Recruiting.

Keywords

SAP, SuccessFactors, Recruiting, AI, Assisted, Matching, Description, Skill, Evaluation, Job, Requisition, Posting, Event, Trigger, RCM, intelligent, services , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions