SAP Knowledge Base Article - Preview

3527079 - Offboarding Notifications Sent for Terminated Employee Even Though Job Is Not Scheduled - Onboarding 1.0

Symptom

Offboarding notification emails are being sent for a terminated employee, even though the Offboarding job is not scheduled. The employee doesn't exist in the Onboarding system as they were added to the system via a third-party integration.

Email received from 'People Hub': "Offboarding activity couldn't be created for user TEST due to following reason(s): Failed to create Offboarding activity for user : 12345 due to some reason. Error Messages :[ErrorCode - 500; ErrorMessage - "12345" EmployeeLogin not found (ExistEmployee).]"


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Environment

SAP SuccessFactors Onboarding 1.0

Product

SAP SuccessFactors Onboarding all versions

Keywords

error, notification, email, send, sent, Offboarding, user, not, created, Offboarding activity couldn't be created for user, EmployeeLogin not found, (ExistEmployee), Onboarding, 1.0, OBD , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem

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